Being stuck in the middle of the road with no other choice but to call someone to tow you is a situation that no one wants to experience, but it can happen to anyone, regardless of their driving experience or car model. At one point or another, everyone one might have to call a car towing company for help and, to avoid making the situation more unpleasant than it already is, you should have the number of a professional within reach. Even if your vehicle is in perfect working condition, follow these steps to find a reliable towing service. Should something happen on the road, at least you know that someone has your back.
What are the towing fees and extra charges?
When your car stops working, you know you’ll have to pay for repairs, so also paying a lot on towing is not desirable. Talk to your towing agent and find out what the flat fee is. In addition, you might want to know if there is an extra fee per kilometer after a certain distance. Make sure your provider has a transparent payment policy.
What if you drive a larger vehicle?
If you drive a larger vehicle, whether it be for personal or work reasons, you need to know if the towing company will be able to help you. Not all companies have the right equipment to tow large cars and you should know that using standard equipment for large vehicles could cause damage. Inquire about the supported vehicle categories to make sure they have you covered.
Ask to see their towing license
This might sound strange, but there are many companies out there that don’t have a towing license. When your car stops, most people just want to be towed, they’re frustrated and in a hurry and forget about the license. To avoid being scammed, do your research in advance and ask to see the license. If the company representative hesitates and offers you deals and discounts instead, that might indicate a non-legitimate business.
Do they also have a car repair service?
The main service offered by these companies is towing you safely to your destination. However, the most professional operators also have a car service, so you don’t have to go to two different places. This is the most convenient option and a hallmark of a reliable provider, so choose it whenever you can.